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I was sold a non-functional laptop and returned it. I paid $978.84, but was only refunded $922.50 (a difference of $56.34) even though I specifically asked for all of my money back. I don't understand why I should have to pay for a bad product to be shipped to me. To...
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#343824
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I have never had such horrific customer service anywhere. I was abused verbally, accused of being "slow", hung up on, and denied service. I am out $700 and they have my computer because unless I sign a release that exonerates them from damage, I can't get it. They even...
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Anonymous
Anonymous

We experienced the same poor customer care from Gainsaver. Nasty owner who only wants to sell one way, because they swap out parts and sell poor product.

Anonymous
PtrkLnk

Do not sign that release paper what ever you do. I to lost money with this, although luckily I tried them out with a 4 dollar power button. They refused to send it for some lo...

#308714
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My brother decided to buy me a computer from GainSaver for Christmas. Within two days of getting it, it started shutting off. We talked to the company and I sent the computer back. I had to pay for the shipping back to the company. When my second computer arrived it...
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Clio, Michigan
#306214
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"If anyone is considering using Gainsaver, my best advice is to cross your fingers and hope that your order goes through without a hitch; and may heaven help you if it doesn't. On 10/17/2011 I order a 13" Macbook and purchased the extended three year warranty for...
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#294131
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GainSaver hassled me b/c my billing & shipping address did not match. I called to address the problem, spoke w/Leanne. She was so rude & lazy, I asked to cancel my order. I called back to speak w/her supervisor - a woman named Theresa identified herself as...
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#253537
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Recently I went looking for a new computer. I started looking at Macbooks, but the price made me decide to move outward, and I discovered a website called "Gainsaver" that showed macs and my other favorite computer: the IBM thinkpad. The full experience of what I went...
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Anonymous
KimboTron5000

Not sure if you are still looking for a computer, but I went with Quality Computing after dealing with GainSaver. Seeing all the complaints about GainSaver, I am SO GLAD I dod...

#235947
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i bought a 1200.00 laptop from gainsaver thinking that it was a legitimate and good company. When my Macbook stopped working and the screen would not light up I returned it per their specifications. The guy who removed the hard drive information for me before I...
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#202854
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Two weeks and $80. later I have no part. Twice they shipped the wrong part, I get ALL expenses and store credit. THEY HANG UP THE PHONE ON YOU, Had to dispute through Amex. Worst customer service ever experienced. They claim parts are in stock but are they? Before he...
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Anonymous
DJR

OHMYGOSH... this does not surprise me! I had a similar experience with Gainsaver, and I am not even able to solve it through a credit card dispute process. I was promised a re...

Cuttingsville, Vermont
#196698
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I bought a Macbook Pro from Gainsaver.com. It was defective. They said send it back for a refund. I did and never got my refund. The girl I spoke to was annoyed that I was calling and was told that they did refund me. Funny, my bank who I have been with for 20...
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#184531
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